FAQs
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Our team is always ready to assist you with any inquiries or concerns. Contact us today, and we’ll be happy to help!
Ever Young Lebanon is an e-commerce platform specializing in high-quality beauty, skincare, and wellness products. We aim to provide you with the best products that promote youthfulness and well-being.
To place an order, simply browse our online store, add items to your cart, and proceed to checkout. You will need to provide shipping and payment information to complete your order.
We accept various payment methods, including credit cards (Visa, MasterCard), PayPal, and local payment gateways. You can choose the most convenient payment option at checkout.
Currently, we only ship within Lebanon. We are working on expanding our shipping options to other countries in the near future.
We accept returns within 14 days of purchase, provided the product is unused, undamaged, and accompanied by the original receipt or proof of purchase. Please review our Refund Policy for more details.
Orders are typically processed and shipped within 2-3 business days. Delivery times vary depending on your location but generally take 3-7 business days within Lebanon.
Yes, once your order is shipped, you will receive an email with tracking information so you can follow your package’s progress.
If you receive a damaged or defective product, please contact our customer support within 48 hours of receiving your order. We will guide you through the process of returning the product and issuing a replacement or refund.
Orders can be canceled or modified within 24 hours of placing the order. Please contact our customer service team as soon as possible to make any changes. Once your order has been processed, we may not be able to make adjustments.
Yes, we frequently run promotions and discounts. Be sure to sign up for our newsletter and follow us on social media to stay updated on our latest deals and offers.
Yes, we take the security of your personal information very seriously. Our website is encrypted with SSL technology to ensure that your data is protected. Please refer to our Privacy Policy for more information on how we handle your data.
You can reach our customer support team via email at Sales@Everyoung-lb.com or by phone at +961 76 87 80 80. You can also fill out the contact form on our Contact Us page.